This Privacy Policy explains how Asylum Breaks LLC ("The Asylum," "we," "us," "our") collects, uses, and shares information when you use theasylumcollective.com and our related services (the "Services"). We operate from New Hampshire and serve customers across the United States. By using the Services, you agree to this Policy.
| Account | Name, email, password (stored encrypted by our provider), phone, mailing address, and your text-message opt-in choice. |
| Orders & checkout | Billing and shipping name and address, and the items you order. Card payments are processed by Stripe and PayPal — we do not receive or store your full card number. |
| Grading submissions | Name, email, phone, return address, the cards you submit, their declared values, and a record of your acceptance of the Grading Submission Agreement. |
| The Vault | The collection details you enter — cards, sets, grades, purchase prices, estimated values, and notes. |
| Contact form | Your name, email, and the message you send us. |
| Text list (SMS) | Your name and phone number, and your consent to receive texts. |
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share it only as follows:
| Service providers | Companies that run the Services for us: hosting and database (Supabase, Vercel), payment processing (Stripe, PayPal), email delivery (Resend), our text-list automation (Zapier and the connected messaging service), and shipment tracking (UPS). They may only use the data to perform services for us. |
| Grading companies | When you submit cards for grading, we share the information needed to grade and return them with the grading company you select (PSA, Beckett/BGS, CGC, or SGC). |
| Card price sources | To value items in The Vault, we query third-party price services (e.g. PriceCharting/SportsCardsPro, eBay, JustTCG). We send card details only — never your personal information. |
| Legal & safety | When required by law, to respond to legal process, or to protect the rights, property, or safety of The Asylum, our customers, or others. |
| Business transfers | In connection with a merger, sale, or other transfer of our business or assets. |
If you opt in to our text list, you consent to receive recurring promotional and informational texts from The Asylum at the number you provide, sent via an automated system. Consent is not a condition of any purchase.
We use browser storage strictly to operate the site — keeping you logged in and remembering your cart. We do not use advertising cookies or sell tracking data. You can clear this storage in your browser at any time, though doing so will sign you out.
We keep your information for as long as your account is active or as needed to provide the Services, and afterward as required for our legitimate business needs, recordkeeping, dispute resolution, and legal obligations (for example, order and grading records). You may request deletion as described below.
We use reasonable administrative and technical safeguards to protect your information, including encrypted connections and access controls on our systems. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Depending on your state of residence, you may have rights to access, correct, delete, or receive a copy of your personal information, and to opt out of the "sale" or "sharing" of personal information or targeted advertising. We do not sell or share personal information for those purposes. To exercise any right, contact us at the address below; we will verify your request and respond as required by law. We will not discriminate against you for exercising these rights.
The Services are not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.
Our site links to third-party platforms (such as Whatnot and social media). Their privacy practices are governed by their own policies, not this one.
We may update this Policy from time to time. We will post the updated version here with a new "Last updated" date, and material changes will take effect when posted.
Questions or privacy requests: